FAQ :: eKartony

Do I have to buy online or can I see the product first and make a decision at the office/store?

If you want to see the chosen product before purchasing it, please visit one of our stores. You can purchase the product there or order it and have it delivered to a specific address.

The shops are open: Monday-Friday 9 am-5 pm.

Please check how to find us under Contact Us.

How long will I wait for my order?

We dispatch orders after payment is credited to our bank account or after receiving a transfer confirmation.

Delivery within Warsaw is even possible on the same day. Each purchase is confirmed by phone and a convenient delivery time is agreed.

You can also collect your order in person on the same day or at another convenient time at one of the Less Mess Storage offices.

Our stores are open:

Monday-Friday 9 am - 5 pm

Can I make a wholesale purchase? How?

Yes, you can make wholesale purchases. The delivery cost is then agreed individually or we agree on personal collection.

If you’re planning a wholesale purchase, please contact one of our offices to check product availability and prices.

Can I collect my order in person?

Any items purchased can be picked up in person at one of the Less Mess Storage offices:

Monday-Friday 9 am - 5 pm

I want to pack a stroller for shipment. What materials do I need?

Please visit one of the Less Mess Storage offices and we will help you to safely secure your shipment for transport. We will use packing materials available in our shop. Any unusual shipment is a challenge we happily face and meet!

Do you manufacture boxes to customer’s order?

Less Mess Storage offers cardboard boxes in several sizes. We selected them to meet most of our customers’ needs. Each type is available for immediate purchase.

I need to pack a non-standard item. What should I do?

We are professionals in packing! Contact us and we will be happy to advise you and help you choose the best packaging for any non-standard item. Please visit one of the Less Mess Storage offices. This will make it easier for us to select the necessary materials for packing.